Who we are
ZaloFresh LLC (“ZaloFresh,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
By using zalofresh.com, purchasing our sustainable seafood products, or communicating with us through our website or email, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
Information we collect and how we use it
1. Types of Information We Collect
A. Automatically Collected Information (Analytics & Logging)
When you visit zalofresh.com, we may automatically collect technical details about your visit, including:
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IP address
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Browser type, version, and language
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Device type and operating system
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Referring and exit pages
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Pages viewed and time spent on the site
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Date and time of visits
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Click activity and navigation behavior
We use analytics tools to improve website performance, user experience, and security.
B. Cookies and Tracking Technologies
ZaloFresh uses cookies and similar technologies to:
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Analyze website traffic
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Improve site functionality and user experience
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Enhance security and system performance
You may disable cookies in your browser settings; however, this may limit certain features of the website.
C. Personal Information You Provide
We do not collect personal information unless you voluntarily provide it. You may provide information when you:
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Contact us by email
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Submit inquiry or contact forms
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Request details about our sustainable seafood products
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Conduct business with us as a supermarket, distributor, foodservice provider, or club store
Information you may provide includes:
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Name
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Email address
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Phone number
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Company or business details
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Any other information you choose to submit
Sharing and Disclosure of Information
1. Service Providers
We may share information with trusted third-party service providers who support website hosting, analytics, communication, logistics, or business operations. These providers may access only the information necessary to perform their services and are prohibited from using it for any other purpose.
2. Legal Requirements
We may disclose your information if necessary to:
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Comply with applicable laws, regulations, or legal processes
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Respond to lawful governmental or regulatory requests
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Protect the rights, property, or safety of ZaloFresh LLC
3. Business Transfers
If ZaloFresh LLC is acquired, merged, or involved in a business transaction, your information may be transferred as part of the process, provided the acquiring company honors this Privacy Policy.
Your Choices and Rights
You may:
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Disable cookies through your browser settings
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Request access to, modification of, or deletion of your personal information (where legally permitted)
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Opt out of promotional communications, if offered
To submit a privacy-related request, contact us at: privacy@zalofresh.com
Children’s Privacy
ZaloFresh LLC does not knowingly collect personal information from children under 13. If such information is discovered, we will delete it promptly. Parents or guardians may contact us to request removal of their child’s data.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including SSL encryption and secure hosting environments. However, no method of data transmission or storage is completely secure.
Third-Party Websites
Our website may contain links to third-party websites. These external sites operate independently and have their own privacy policies. We encourage you to review those policies before interacting with them.
Use of Web Beacons
Certain pages on our website or emails we send may include web beacons or pixel tags that help us analyze engagement and improve performance. These tools may work with analytics providers such as Google Analytics. We do not allow third parties to use web beacons to collect personal information about you.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Zalo Fresh. We will not share any information if mobile opt-in is agreed. This includes SMS messages for delivery notifications, customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://zalofresh.com/
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date. Continued use of our website signifies your acceptance of the updated policy.
Contact Us
ZaloFresh LLC
Website: zalofresh.com
Email:privacy@zalofresh.com